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What an on-site care partner does in an independent living community

A plain description of how on-site personal care works inside an independent living community, who pays, and who is responsible for what.

Independent living communities are built for people who manage on their own. Over time some residents begin to need a little help: getting ready in the morning, a shower twice a week, a reminder at medication time. An on-site care partner is a home care company that keeps a team in the building to provide that help.

How it differs from ordinary home care

Most home care agencies sell visits in blocks of several hours and send a caregiver from across town. A resident who needs twenty minutes in the morning and twenty at night cannot buy care that way. Because an on-site team is already in the building, it can offer short visits throughout the day and price them as a monthly package.

Who is responsible for what

  • The care company employs, trains, schedules, insures and supervises the caregivers.
  • Residents contract with the care company and pay it directly for the services they choose.
  • The community provides housing and its usual services, and leases the care company a small office.
  • Residents keep the right to use any provider they like, or none.

What to expect day to day

A site supervisor works in the building and is the single point of contact for the community's staff. Caregivers follow a schedule of visits, and a good provider can show a record of each one. At Balanced Home Care that record is created when the caregiver scans a tag at the resident's door.

The services are non-medical: personal care, bathing, dressing, medication assistance, escorts to meals, safety checks and companionship. Skilled care still comes from the home health and hospice agencies residents choose, and the on-site team works alongside them.

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We will call you within one business day. Your first conversation is with our owner, Chris Warburton.

(248) 528-2600

info@balancedhomecare.com

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