When a resident needs a little help, they shouldn't have to leave home.
Balanced Home Care places a caring, dedicated team inside your independent living community. Residents get help with daily living in the apartments they love. You keep the neighbors who make your community what it is.
Independence, dignity and peace of mind
A care team that works in your building, every day.
Most home care agencies send a caregiver across town for a four-hour shift. That does not fit independent living.
A resident who needs 20 minutes of help in the morning and 20 minutes at night cannot buy care that way, so they go without or they move. We lease a small office in your community and staff it with our own caregivers and a site supervisor. Because the team is already there, residents can buy short visits and monthly care packages sized to what they need.
Our people, our responsibility
Every caregiver is a Balanced Home Care employee. We hire, train, schedule, insure and supervise them.
One point of contact
A site supervisor works in your building and meets with your team on a regular schedule.
Residents pay us directly
Residents contract with us for the services they choose. Your community is never billed.
A partner to skilled care
We provide non-medical personal care and work alongside the home health and hospice agencies your residents choose.
Free choice, always
Every resident keeps the right to choose any provider, or none.
When care is down the hall, a change in needs becomes a change in services. Your residents stay home.
What your community gains from an on-site partner.
A change in care needs is one of the most common reasons an independent living resident leaves. We remove that reason.
Longer length of stay
Residents who can add help as they need it stay in their apartments longer. Families see it, and so do the people touring your community.
One accountable provider
You know who is in your building and who to call. Our caregivers wear our uniform, follow your community's rules and answer to a supervisor on-site.
No cost to the community
We pay fair-market rent for our office. We carry general liability, professional liability and workers' compensation coverage and name your community as additional insured.
A local owner you can reach
We are based in Troy and have served Michigan seniors since 2009. When you call, you reach the people who make the decisions.
Proof that care happened.
Families ask one question more than any other: did someone come today?
Our Confirmed Care system places a tag at each resident's door. Caregivers scan it at every visit, which creates a time-stamped record. When a scheduled task is missed, our supervisor is alerted and acts on it.
- Morning careApartment 214Confirmed
- Medication assistanceApartment 227Confirmed
- Escort to breakfastApartment 203Confirmed
- Shower assistanceApartment 231Supervisor alerted
Illustration of a visit record. Sample entries only.
How we start in a community without disrupting it.
Whether you have a provider today or none, we follow the same sequence. Most communities go from signed agreement to first day of care in about 60 days.
- Before we start
Your letter goes first
Residents and families hear the news from you, on your letterhead. We draft the letter and mailing for your approval.
- Two weeks out
Enrollment days
We spend two or three full days in the building and sit down one-on-one with each resident and family who wants care.
- Two weeks out
Familiar faces
Where another provider is leaving, we offer positions to its caregivers so residents keep the people they know.
- First day
Leadership on-site
A member of our corporate team is in your building every day for the first week, then five days a week through the third.
- Day 30
We ask everyone
We survey every resident and family we serve and review the results with you.
A veteran care model unlike any other in senior living.
Some of the people living in your community wore the uniform. Many more stood beside someone who did. We built a way of caring for them that we have not seen anywhere else.
Most veterans and surviving spouses have never been asked about their service by a care provider. For us it is the first conversation.
Service can earn support that families do not know exists. We help them find the path to it, so care becomes possible for residents who assumed it was out of reach.
Care is delivered in the apartment by the team already in your building, with the respect that service has earned.
The details are best shared in person. Ask us, and we will walk you through it.
Ask about the veteran model
For residents and families
Help with the day, in the apartment that is already home.
Care starts with a free assessment. We build a plan around the resident's routine and adjust it as needs change.
Services are billed every four weeks and there is no long-term commitment. Already live in a community we serve? Call (248) 528-2600 or stop by our office in the building.
- Morning and evening care
- Bathing and dressing
- Medication assistance
- Escorts to meals and activities
- Meal tray delivery
- Safety checks, day or night
- Incontinence care
- Laundry and light housekeeping
- Companionship visits
- Hourly one-on-one care
Lansing to Flint to the Ohio line.
We are adding partner communities across mid and southeast Michigan. If your independent living community is in or near one of these areas, we would like to meet you.
Greater Lansing
Lansing, East Lansing, Okemos, Holt, DeWitt
Flint and Genesee
Flint, Grand Blanc, Burton, Fenton, Davison
Livingston and Washtenaw
Brighton, Howell, Ann Arbor, Ypsilanti, Saline
South to Ohio
Monroe, Adrian, Tecumseh, Dundee, Temperance
What executive directors ask us.
Do our residents have to use Balanced Home Care?
No. Every resident keeps the right to choose any provider, or none. Our job is to be the easy choice because we are already in the building and already known to your staff.
What does this cost the community?
Nothing. We lease our office from you at fair-market rent, and residents pay us directly for the services they choose.
We already have a provider on-site. Can you still help?
Yes. Several of our partnerships began as a change of provider, and our transition plan was written for that situation.
How large does a community need to be?
It depends on your resident mix more than your unit count. A 20-minute conversation and a look at your census is usually enough for both of us to know whether the model fits.
Will you work with our home health and hospice partners?
Yes. We provide non-medical personal care only, and we coordinate with whichever skilled agencies your residents use.
Tell us about your community.
We will call you within one business day. Your first conversation is with our owner, Chris Warburton.
Troy, MI 48084